Delayed cash-matching recommendations

Incident Report for Tesorio

Resolved

This incident has been resolved. Cash-matching recommendations are generating normally. No action is needed from customers.
Posted Oct 07, 2026 - 15:07 UTC

Monitoring

A fix has been deployed and cash-matching recommendations are generating normally. We are monitoring to confirm stability.
Posted Oct 07, 2026 - 15:07 UTC

Identified

Some cash-matching recommendations may be delayed or temporarily unavailable. Our team has identified the cause and is working to restore full recommendation generation. Manual matching and existing recommendations continue to work normally. No action is needed from customers.
Posted Oct 07, 2026 - 14:38 UTC

Investigating

We are investigating delayed cash-matching recommendations. Manual matching and existing recommendations continue to work normally.
Posted Oct 07, 2026 - 14:38 UTC
This incident affected: Automation & AI (Cash Application Recommendations).